In the latest installment of our Strategic Conversations Series, our Editor-in-Chief Mike Klein talks with expert Howard Krais about how culture is understood - and misunderstood - in the realm of organizational change. My conversation with Howard Krais recently about…

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Shaun Randol: I see a lot of organizations advertising job roles for content managers for internal communications and content creators for marketing. Is it a difference in semantics or an unwitting slip-up?  Those who write job descriptions for the IC…

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Mark Mohammadpour, APR; Fellow, PRSA (via Catalyst, IABC's thought leadership publication): Business leaders, take a few minutes to reminisce about your first week at your current or last job. Ask yourself: What could have been communicated to me during my…

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Sarah L. Manley Robertson, SCMP®, Prosci®, ABC: I bit Nathan Smith. He wouldn’t let me sit at his table. I was five. The stakes were high: we were told that if we didn’t take a seat immediately, we couldn’t go…

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Dr Leandro Herrero: Leaders love a list of actions. The industry is full of “Ten Things Great Leaders Do Before Breakfast.” But genuine leadership — the real, behavioural, cultural substance — depends as much on what leaders refuse to do. This is…

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Stephen Moynihan: A press release is not an isolated communication, but part of a larger, interconnected communication strategy that relies on relationships with journalists and a deep understanding of what they need to create news. Without being integrated into a…

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Elie Jacobs: In the classic film Spy Game, Robert Redford's character, CIA operative Nathan Muir, rhetorically asks his assistant, “When did Noah build the ark, Gladys?” Before she can respond, he states: “Before the rain. Before the rain.” I often…

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Lisa MacMillan: There’s a particular kind of phone call I keep getting lately the sort where a senior comms or marketing leader rings me from Brussels, London, Dubai or Singapore sounding like they’ve just survived a mild existential crisis. “Lisa……

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Ayesha Nicholls: If 2025 had a theme for me, it would be “Start Again.” Not in the dramatic, fall-to-your-knees sense, but in the quiet, clarifying way that life sometimes forces you to pause, pivot, and redefine success. This year asked…

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Ed Davis: I have a bit of a reputation for taking contrarian positions. Give me any sacred cow in. communications (including advertising and marketing) and I’ll happily poke holes in things. Awards schemes are no different. Honestly, if you’re an…

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Asaf Covo and David Baldwin Friedman: AI has accelerated the flow of communication to a pace where volume now overwhelms value. Across public and organizational channels alike, messages multiply faster than meaning. The result is fatigue and skepticism: customers, employees,…

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Kevin Pérez-Allen: "Rumors of my death have been greatly exaggerated." - The anthropomorphized journalism industry, probably The news industry isn’t dead. It’s just extremely drunk, lying face-down in the middle of the field at Coachella while influencers dance on its…

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