Gregg Feistman The concept of Environmental, Social and Governance (ESG) has been around a while. But recently, the lines have blurred and what it means to companies and communicators has become a little fuzzy. So let’s look at the origins,…

Reading Time: 7 minutes

Farrell Tan: AI-generated spokespeople are no longer a novelty -- they’re part of the communications mix. From virtual brand ambassadors to voice-cloned executives, synthetic personas now represent companies, products, and causes across industries. The question isn’t whether brands will use…

Reading Time: 2 minutes

Sarah L. Manley Robertson, SCMP®, Prosci®, ABC: Your eyes meet across the room. Your legs shake as you stroll toward them. Their outfit’s impeccable; their eyes smolder. It’s instant love.  You embrace. You’re married in the morning. You live happily…

Reading Time: 4 minutes

Dustin Siggins: If there’s one thing every communications professional knows, it’s that we add a lot of value to the right people and organizations. And if there’s a second thing we all know, it’s that we have to fight for…

Reading Time: 3 minutes

Mike Klein: At the inaugural Communication Leadership Summit last month in Brussels, I participated in a discussion about the pervasiveness of “say-do gaps” in organizations, which brought together seasoned communicators from across Europe and beyond—agency veterans, in-house practitioners, sector specialists,…

Reading Time: 4 minutes

Marten Neelsen: It doesn’t start with a storm on social media. A single message or a remark in the office kitchen is enough: “Did you hear, the media is hiding the truth?” or “I saw a video that proves something…

Reading Time: 4 minutes

Marc C. Whitt: In ancient Rome, age was not seen as a hindrance—it was a badge of honor. Elder statesmen weren’t shuffled to the sidelines; they were positioned front and center. Senators with gray hair and long experience were often…

Reading Time: 2 minutes

The eighth #WeLeadComms debate brought together voices spanning five decades of life experience, from a 14-year-old social media influencer to seasoned professionals who entered the workforce when being "seen and not heard" was still the norm. What emerged wasn't the…

Reading Time: 4 minutes

Ashley Dennison: There’s never been a better time to build an independent consultancy. However, I see my fellow senior communicators making an easily fixable mistake when they decide to go solo. They position themselves broadly, highlighting their many years (or decades) of experience…

Reading Time: 4 minutes

Orla Clancy: As organizations grapple with AI-driven transformation and evolving work models, the Organizational Network Analysis Summit returns with a timely focus: understanding the informal connections that truly drive organizational performance. Taking place virtually on November 5-6, the ONA Summit…

Reading Time: 3 minutes

London Thursday 23rd October The Chartered Institute of Public Relations (CIPR) has published new research exposing a significant under-investment in internal communications across UK organisations with fewer than 500 employees. The report – The Inside Story: Investigating Internal Communication in Organisations…

Reading Time: 2 minutes

Adrian Cropley and Wayne Aspland: It’s staggering to think about the number of communication surveys that were published over the first half of 2025. These surveys were published by a long list of industry leaders (see below) and they gathered…

Reading Time: 3 minutes